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Shipping Policy

We have clothes available in Brazil & Switzerland, what means we will be shipping from those 2 countries. If you don't live in one of them, please, contact us and we will do our best to make sure you will receive your Aiye piece at your home. Shipping costs will be calculated at the end of your purchase and will be covered by you. 

Aiye assures no liability for packages that are delivered too late, damaged or deposited. Please contact your local post office in case you have any problem with your package.

Return & Exchange Policy

You have the right to cancel your order within 14 days after you have received it. Please contact us at and we will help you with that.

Please note that we only take back unused orders, with tags and in the original packaging. Any costs for the return shipment are carried by the customer.

The refund of the value of the goods (excl. shipping) will take place after we receive the goods back and check that it respect our rules, which can take around 7 working days.

If anything is unclear, don't hesitate to contact us so we can find a solution. 

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